Maintenance
Updates, checks and planned technical operations.
Web operations
Website management without the operational burden
We handle updates, availability, security, backups, changes and technical support for websites and web applications.
WEB OPERATIONS
Operations start after launch.
A website can be perfect at handover and still become vulnerable, slow or difficult to manage when updates, backups and changes do not have a clear process.
UPDATESplannedBACKUPverifiedUPTIMEmonitoredCHANGEStracked
RECURRING OPERATIONS
Four flows that should not be mixed together.
Separating maintenance, incidents and development makes ownership and cost clearer.
Backup
Backup copies and, where relevant, restore verification.
Incident
Downtime, errors or unexpected behaviour requiring diagnosis.
Change request
Content, design or functionality changes tracked separately.
TAKING OVER AN EXISTING WEBSITE
Before we manage it, we understand what we are taking over.
Inherited websites can have dependencies, extensions, access paths and configuration that are not documented.
Hosting & DNSCode / CMS / extensionsSSL & domainAccounts & accessExisting backupAnalytics & trackingForms & emailExternal integrations
OPERATIONAL CONTROL
An incident and a change are different things.
Something stopped working.
The objective is service restoration and diagnosis.
You want something changed.
The objective is estimation, controlled implementation and validation.
DEVELOPMENT + OPERATIONS
The build and the maintenance can be separate.
If you need a new site, start with Website Development. If the site already exists, we can begin directly with the takeover stage.
Explore website development →
FAQ
Questions before the first technical discussion.
These answers are general. Responsibilities and service levels are defined in the actual proposal or agreement.
Can you take over a website built by another company?+
Yes, after an initial review of the codebase, hosting, access, backups and technical dependencies.
Does website management include backups?+
It can include backups and restore checks depending on the infrastructure and agreed level of service.
Can you also make content or functionality changes?+
Yes. We can separate recurring maintenance from change requests and development work so they are tracked clearly.
Do you monitor website availability?+
Yes. Monitoring can be included where the project requires visibility into availability and critical services.
NEXT STEP
Request a discussionTell us the technical context.
We can start with a specific issue, an audit or a discussion about the responsibilities you want to outsource.